Growth strategy and foundations / Lesson S09

Ten growth options and how to choose the next one to test

Choose the next growth option by finding the constraint that matters most, then testing the option most likely to fix it. This lesson's ten options range from customer targeting and offer clarity to retention, pricing and adjacent expansion. You don't need to try all ten at once, and a busy marketing calendar isn't proof of growth.

By the end, you should be able to

  • Check ten options without treating them as a to-do list
  • Choose a test for the current constraint
  • Recognise when faster action creates hidden cost

Ten options, not ten simultaneous projects

Use this menu to generate choices. The options are original planning categories for this library, not a ranked list of guaranteed growth methods.

Option Evidence to check first
Improve customer targeting Which enquiries genuinely fit and can buy?
Clarify the offer Do buyers understand the outcome and scope?
Improve enquiry response Where do suitable people wait or give up?
Improve proposal and follow-up Is there a clear, agreed next decision?
Reconnect with relevant past contacts Is there a current reason to speak?
Improve customer retention Why do appropriate customers stop returning?
Develop referrals or partnerships Who serves the same need without duplicating you?
Adjust price, packaging or scope What happens to contribution and demand?
Remove a delivery constraint Which repeated delay limits reliable output?
Test an adjacent offer or market What new assumption needs evidence?

Match the tactic to the constraint

A quiet order book and spare delivery capacity may justify acquisition work. A full pipeline with no next steps may justify conversion work. A strong sales result followed by missed promises may require a capacity decision. The same tactic can be useful in one situation and harmful in another.

Research the customer and alternatives rather than assuming the owner sees the market completely. Also ask the team doing the work. Their evidence may reveal a handover problem hidden by a high-level dashboard.

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